Ampronix Certified Refurbished Products

(1) What are Ampronix Certified Refurbished Products?

Ampronix Certified Refurbished Products are pre-owned products that undergo Ampronix's stringent refurbishment process prior to being offered for sale. While only some units are returned due to technical issues, every unit is evaluated to ensure it meets Ampronix's quality standards.

Each Ampronix Certified Refurbished Product:

• undergoes full functionality testing and any defective modules identified in testing are replaced.
• is put through a thorough cleaning process and inspection.
• is repackaged (including appropriate manuals, cables, new boxes).
• includes either the Operating System originally shipped with the unit or, in some cases, a more recent version.
• is placed into a Final QA inspection prior to being added to sellable refurbished stock.

Refurbishment procedures follow the same basic technical guidelines as Ampronix's Finished Goods testing procedures.

(2) What should I expect when I purchase an Ampronix Certified Refurbished Product?

• Substantial savings
• A fully functional unit with complete documentation
• The assurance that the unit meets Ampronix's premiere quality standards, and that its defective components have been replaced by genuine components

(3) Can I purchase the AmpronixCare plan for my Ampronix Certified Refurbished Product?

All Ampronix Certified Refurbished Products are covered by a one-year limited warranty. For more coverage, you have the option of purchasing the AmpronixCare Plan with your Ampronix Certified Refurbished Product. The AmpronixCare Plan provides up to three years of world-class support for monitors, and up to two years of world-class support for printers and recorders.

(4) A refurbished item that I wanted is no longer available. How can I ensure that I get an item when it's in stock?

Refurbished supply is usually very limited and we often run out of refurbished inventory. We recommend that you act quickly if you see an item that you like. A product will be reserved for you once you've completed checking out and we've received full authorized payment. Please note that some payment methods take longer than others and that availability of a refurbished product is not guaranteed until we receive your full payment.